Frequently Asked Questions


Find answers to common questions about orders, shipping, sizing, and caring for your Cherry Fit pieces.

ORDERING

How do I place an order?

Simply browse our collections, select your desired item, choose your size, and add it to your cart. Once you're ready, proceed to checkout and follow the steps to complete your purchase. After placing your order, you'll receive a confirmation email with your order details.

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to save your shipping information, track your orders easily, and access your order history.

Can I modify or cancel my order after placing it?

Orders are processed quickly to ensure fast delivery. If you need to make a change, please send an email to hello@release.com.
While we cannot guarantee changes once an order has been placed, our team will review your request and determine what modifications can still be accommodated.

Where is Cherry Fit based?

\Cherry Fit is a Caribbean-founded athleisure brand designed for women who embrace confidence, wellness, and effortless style. Our pieces are designed to combine performance, comfort, and effortless fashion for both workouts and everyday wear.

PAYMENT

What payment methods do you accept?

We accept major credit and debit cards including Visa, Mastercard, and American Express. Additional secure payment options may also be available at checkout depending on your location.

Do you offer discounts for first-time customers?

Yes. By joining our email list, you'll receive exclusive offers, early access to new collections, and occasional promotions.

Are there any ongoing promotions?

We occasionally run special promotions or seasonal sales. For the latest updates, check our homepage or follow us on social media.

SHIPPING & DELIVERY

Where do you ship to?

We currently ship worldwide. Shipping options and delivery times will be displayed at checkout based on your location.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.

Do you offer express shipping?

Yes. Express shipping options may be available at checkout for faster delivery.

Will I receive tracking information?

Yes. Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your delivery.

SIZING & FIT

How do I choose the right size?

Each product page includes a size guide to help you choose the best fit. If you are between sizes or unsure, we recommend reviewing the measurements provided or selecting the size you typically wear in activewear.

Do Cherry Fit pieces run true to size?

Most Cherry Fit pieces are designed to fit true to size. If you prefer a more relaxed fit, you may choose to size up depending on the style.

RETURNS & EXCHANGES

What is your return policy?

We accept returns on unworn, unwashed, and unaltered items with original tags attached within 30 days of delivery. Items must be returned in their original condition.

Can I exchange an item?

Yes. Exchanges may be available for different sizes or colors depending on stock availability. Please contact us to begin the exchange process.

Are sale items eligible for returns or exchanges?

Sale items are final sale and cannot be returned or exchanged unless they arrive damaged or defective.

PRODUCT CARE

How do I care for my Cherry Fit products?

To maintain the quality of your Cherry Fit pieces, we recommend washing them in cold water on a gentle cycle and air drying. Avoid using bleach or fabric softeners.

Are your products sweat-proof?

Some of our pieces are designed with high-performance, sweat-wicking fabrics ideal for intense workouts. Others, such as lounge pieces, are designed primarily for comfort. Each product description will indicate the intended performance level.

Are your products squat-proof?

Many of our pieces are designed with high-stretch, squat-proof fabrics that provide full coverage and confidence during workouts. However, some lighter or lounge-focused styles may prioritize comfort over performance. Please check the product description for details

VIP EARLY ACCESS

What is Cherry Fit VIP membership?

Cherry Fit VIP members receive early access to new drops, exclusive promotions, and special offers before public release.

How do pre-orders work?

Pre-orders may be available for select items that sell out quickly. Payment is required at the time of purchase, and the item will be shipped once it has been restocked or released.

Will sold-out items restock?

Some of our most popular items may restock depending on demand. Join our email list or follow us on social media to stay updated on restocks and new releases.